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Auto-fill logins on Android

You can use the SecretSafe Android app to add new and auto-fill existing logins on the web and in other apps. There are two services which need to be enabled on Android to cover all Auto-fill scenarios, AUTO-FILL FRAMEWORK SERVICE and AUTO-FILL ACCESSIBILITY SERVICE. These services can be enabled from within the SecretSafe App under Settings. When configured, you should see "Enabled" in green text. Double-check under the AUTO-FILL ACCESSIBILITY SERVICE that the Permission shows "Granted" in green text as well.

Supported Versions:

  1. The Autofill Framework Service for Android users on Oreo (8.0) and greater.
  2. The Auto-fill Accessibility Service for all Android versions.

Autofill Framework Service​

note

The Autofill Framework Service is only available to users on Android Oreo (8.0) and greater. If you are on a version of Android prior to Oreo (8.0) you should only use the Auto-fill Accessibility Service as explained further down in this article. Otherwise, you should use both services for optimal functionality.

  1. Open the SecretSafe Android app.
  2. Tap Settings.
  3. Tap Auto-fill Service. Status Disabled will appear in red.
  4. Tap Open Autofill Settings.
  5. Locate SecretSafe from the list and enable it.

The Autofill Framework Service is now enabled.

The Autofill Framework Service is context-sensitive and will appear whenever you encounter a form that can be auto-filled on your device.

Testing the Auto-fill Framework Service​

  1. Open an app that has not been signed in to.
  2. View the login page for the app and focus the username or password field. A SecretSafe pop-up will appear below the input field.
  3. Select the appropriate login from the list or select the option to open SecretSafe to search for the correct login. Your username and password will be auto-filled.

Auto-fill Accessibility Service​

  1. Open the SecretSafe Android app.
  2. Tap the Settings page.
  3. Tap Auto-fill Accessibility Service. Status Disabled will appear in red.
  4. Tap the OPEN ACCESSIBILITY SETTINGS button.
  5. Locate SecretSafe from the list and enable it.
  6. You will now see Permission is still Denied and appears in red.
  7. Tap the OPEN OVERLAY PERMISSION SETTINGS button.
  8. Tap Allow permission and go back.

The Auto-fill Accessibility Service is now enabled.

The Auto-fill Accessibility Service is context-sensitive and will appear whenever you encounter a form that can be auto-filled on your device.

Testing the Auto-fill Accessibility Service​

  1. Open an app that has not been signed in to.
  2. View the login page for the app and focus the username or password field. A SecretSafe pop-up will appear below the input field.
  3. Select the appropriate login from the list or select the option to open SecretSafe to search for the correct login. Your username and password will be auto-filled.

Troubleshooting the Auto-fill Accessibility Service​

You will want to check the battery optimization settings on your phone and make sure it is turned off for SecretSafe. Often, Android Battery Optimization will turn off services to save battery and in turn kill the auto-fill services.

If you keep experiencing the AUTO-FILL ACCESSIBILITY SERVICE becoming disabled or not functioning as expected, check these settings in this order.

  1. Double-check your Battery Optimization settings, you will want to make sure it is turned off for SecretSafe.
  2. If you use a Battery Saver or Task Manager app then you may try to disable it to see if it makes any difference. If disabling the app makes a difference, add SecretSafe to the exception list.
  3. Check the built-in Task Manager. You will need to bring up the running apps view and then hold down the app icon or swipe up on the SecretSafe app and then select Lock.

Please note, the service can also halt if you ever "Force stop" the SecretSafe app.

Here is an interesting site regarding devices and their battery optimization default configurations: https://dontkillmyapp.com/

note

Android has many web browsers. It can be hard to keep up with them all. We have to add support for each browser individually. If auto-fill does not work and your browser is not listed above please report it at https://github.com/secretsafe/mobile/issues so that we can add support.